Bitter Sweet Life

Last March 01, 2014, I applied for a pldt homebro since I want to have internet connection at home again. After they created an account and approved my application. The agent went at our home last Thursday (March 06, 2014) to install the device. I was at the office by then. My mom and my father assisted them at home. Yet after several tries, still they don't install it since they found out that we don't have signal at our area. My mom was advised by the agent to get a refund at the center where I issued the payment. So I went to the smart center where I paid the installation fee last night. One of the agents there told me that I should go to any PLDT branch instead since they were forwarding every homebro application, details and money to PLDT. 

This afternoon, I went to the PLDT branch which is near to our office together with my officemate. After the representative tried to search for my account. He asked his fellow pldt representative then got back to me and told me that they don't cater to that kind of issue. They only cater exclusive pldt concerns and I should go to the PLDT/Smart center at the Makati instead. 

I'm frustated with the information they told me.  I told them that it was advised to me to go to any pldt branch, so I guess that branch was included on the list. Yet, they repeated the reason they said to me earlier. Actually, I don't like how they responded to me with a high pitched voice (sounds iritable  at mataray ba!?!! Nakakainis!). So there how my day goes, I went out on that branch being annoyed.

After the fail attempt to that branch, I called pldt customer service hotline. There, the representative ask for an apology for what happened. He told me that he doesn't know why it is like that. Anyway, good thing he give me another pldt branch option and created a report for my concern. 

So there, will try my luck on other PLDT branch next week. I hope they stop beating around the bush and point me exactly where should I get assistance.

As you observe here, I don't usually update my blog regularly because I don't have internet connection at home ever since I cut out my subscription from Smart. Oh that pathetic situation wherein I'm paying regularly yet I had a worst connection - on and off connection and to date, no connection at all for straight 5 days! Anyway, even though i'm not regularly writing blog post, I regularly check the status of my blog. And yesterday was the most darkest moment of her. I find out that it was locked by Google. I am totally not happy knowing that my 3-years-old blog was shutdown. I was actually suspecting that it was because of my one blog post that received a lot of comments and page-views recently since Google is keep eyeing on those site which has a sudden huge spike in site traffic.

Anyway, here's the thing I do just to recover it. I check out my webmaster tools - this is a very useful tool since it gives you information (site health, errors, etc.) about your blog/website. There, I found out that my blog was infected by malware. After removing the code that has suspicious thingy, I submit my site for reconsideration stating what I did to solve the problem. By the way, you need to wait for 24 hours for the result. After 24 hours! Voila! My blog is back! So happy to have it back. :)

How about you guys? Have you experience similar thing? What did you do to recover it? Share your thoughts below...

"Everybody has a huge collection of mistakes. Whatever may it be, remember that it let you learn new things about you and shape you into a better person. "